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The customer is not always right
In a significant development from a recent court case, two customers have been ordered to pay tens of thousands of dollars in compensation and…
02.06.2026
The rise and rise of Occupational Violence
Occupational violence incidents are on the rise and many industries including healthcare, council workers, hospitality, community services, call centre staff, and other service workers…
24.04.2026
WHS Codes of Practice – Mandatory Compliance not “guidance material”
Back in August 2025, we updated you on the new requirement for mandatory compliance with Codes of Practice. In NSW and QLD, Codes of…
21.03.2026
Psychosocial Risk – Well, Now We’re All On Notice!
Two significant events have happened recently regarding psychosocial hazards and risks. These events should have us all on notice – and not just the…
14.03.2026
What is a Positive Duty and how can you comply with it?
When it comes to WHS, all organisations (PCBU’s) have “positive duties” they need to comply with. This positive duty exists specifically for the management…
01.02.2026
3 Must Do’s for your Risk Management Program in 2026
Risk is defined as “the effect of uncertainty on objectives”. As the world around us continues to change at a rapid pace, there has…
18.01.2026
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